To continue to order your repeat prescriptions on-line you will need to have ensured that you have joined the 2500 patients who have registered in person at the practice for an on-line user name and password. This will also allow you to book appointments on line.
You will NOT be able to order repeat prescriptions without a logon, which MUST be obtained in person from the practice.
REMEMBER - DO NOT SHARE USER NAMES & PASSWORDS WITH ANYONE, PHARMACIES WILL NOT BE ABLE TO USE THE NEW SERVICE ON YOUR BEHALF .
Please be aware that the message link on your repeat ordering page is to notify us of medicines you have been unable to order and notify us of which pharmacy you wish to collect your prescription from - we cannot provide a confirmation of order or a reminder or next prescription service.
Please do not ring the practice to check we have the order (the system is linked directly to our clinical system we have your order), this not only causes delays for patients ringing to get through regarding appointments etc, but impacts on the prescriptions teams’ ability to process the 100's of prescriptions we handle daily. Thank you
To get the best out of our online services please watch this short video.